Terms & Conditions

updated May 2020

Respect …. it describes all rules and regulations in our stunning park.

 

Booking Conditions:

Deposit of first night’s tariff required for all bookings.
Deposit for online bookings accepted by credit card only.

 

Check in-out times

Check in time is 3pm onwards. Check out time is 10am. Late check ins are welcome until 9pm. Keep in mind that kangaroos are more active during the evening period, so drive safely!

 

Behaviour/Night quiet time

Please respect your fellow holiday makers' right to peaceful enjoyment of the Park. Music should be kept to a minimum and cease at 10pm. No more noise after 11pm (bed time). 

Drunkenness, offensive behaviour and rowdy parties will not be tolerated. You are responsible for the people staying at your pyramid. Management has the right to terminate your stay for any breach or undesirable conduct.
If you are concerned by unnecessary noise or unacceptable behaviour please report to management by calling 03 5356 4281 and press for emergency in the park. You will be connected to the Halls Gap Lakeside night manager.

 

Age of children

A child is between 5 and 17 at the time of visit. Infants are between 0 and 4 years of age.

 

Tariff changes

Bedding

All the beds are fully made, including linen, bedding and two bath towels.

 

Departing your unit

We wish we did not have to make these rules so strict, but unfortunately we have had to!

Please leave the cabins in a similar state as you found it. (*$50.00)

Please do all dishes and dispose of all rubbish. (*$25.00)

Please respect the fact that we do not allow smoking in the cabins. (*$100.00 )

*We reserve the right to charge your credit card according to above fees.

 

Damage done

If we find the unit in an unsatisfactory state and damage has occurred, we have the right to charge the cost involved with damage repair and/or replacement of goods.

 

Peak and High Season Payment

Bookings for peak and high seasons need to be paid in full up front 14 days prior to arrival. Don't worry, we will ask you per email to do so! Bookings that have not been paid in full could be cancelled if no other arrangements have been made, but we will try to contact you prior to pushing the cancel button.
No refunds for early departures or no shows.

 

Minimum Nights Stay Requirements

Event/Season	Pyramids
Off Peak/Shoulder Season	2 nights
High Season	3 nights
Grand Final Weekend (Labour Day SA) (2 nights over the weekend are required)	3 nights
Melbourne Cup LW (3 nights over the weekend are required)	4 nights
Christmas - New Year (26th Dec - 1 Jan) (3 nights during the period are required)	5 nights
Peak January Week	3 nights
Australia Day LW (2 nights over the weekend are required)	3 nights
Labour Day LW (2 nights over the weekend are required)	3 nights
Easter LW (4 nights over the weekend are required)	5 nights
Queens Birthday LW (2 nights over the weekend are required)	3 nights

*Please note that this table is for reference only and subject to change, please contact us directly on 03 5356 4281 for the up to date information.